SCAM Alert!

It has come to the attention of HWWS that someone is contacting our customers posing as collection agents for the Waterworks. DO NOT provide any information or payment to these individuals as the Waterworks will never solicit financial/personal or identifiable information over the phone or outside of our offices as a means of collection. If you have been contacted about paying someone with a credit card or cash by phone or in person, please contact the Harlingen Police Department at 956-427-8787.

Please sign in to look at your account and
pay your bill.

Do you have multiple accounts that you would like to see and pay at the same time?
If they are not showing up after you sign in please contact Customer Service at to get your accounts linked up correctly.
You can set up your e-billing options when you log into your account.
** NEW ** You can now view your payment history along with your consumption history for the past 18 months. ** NEW **
User ID:
For web related questions or comments email the WebMaster .
For customer service related issues email Customer Service at .
Please provide your name and account number for faster service if you are having problems with making payments, viewing your account or other account related issues.