Lobby Hours

Mon to Fri
7:30 am – 5:00 pm

Drive Thru Hours

Mon to Fri
7:30 am – 5:30 pm

Telephone

956-430-6100

Fax

956-430-6111

Emergency / After Hours

956-430-6100

HR Fax

956-430-6101

Customer Service Email

cs@hwws.com

Customer Service Fax

956-430-6106

Automated Clearing House Bank Drafting Available

For information/ authorization form click here.

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NOTE:

HWWS does not make service connections or reconnections on weekends, holidays or after 8 pm Monday thru Friday.

Drop Off Box

Drop box @ drive thru area is available 24 hours, however, no receipt will be given.

Do NOT leave cash in Drop Box.

Substations for Payments

You must have your current statement to pay at any of the following businesses:

Fees may apply.

  • Compass Bank
    (ALL Harlingen Branches)
  • HEB
  • ACE Cash Express
  • Lopez Supermarkets
  • Speedy Check #35
  • Wal-Mart
  • Sky 1 Digital
  • B & W Finance
  • Express Communications
Street Address

121 E Harrison Ave.
Harlingen, TX 78550

Postal Address

P.O. Box 1950
Harlingen, TX 78551 – 1950