2025 - 2026 Open Enrollment

Open Enrollment for the 2025–2026 Fiscal Year is the week of August 11 – August 15, 2025, and we want to make sure you’re well-prepared to make the best benefit decisions for you and your family.

 

This year, an active election is required due to a change in our medical provider. We are pleased to welcome Blue Cross Blue Shield, which will offer you the choice between an HMO or PPO plan.

 

To ensure your benefits are properly selected, all employees must meet with an enroller. Enrollers will be available August 11th – 15thMonday through Friday, from 8:00 AM to 5:00 PM, at Casa de AmistadPlease plan to visit during this timeframe to make your elections and update any medical or carrier plan information as needed. Supervisors – please communicate with your team to ensure everyone meets with an enroller.

 

 📅 Important Note:

Friday, August 15th will be the final day of Open Enrollment and will also feature the annual Health Fair.

 

 To the right is the Employee Insurance Guide and premium rate sheet (included in guide page 6).

 

 Thank you for your attention and for taking the time to actively participate in this important process.

 


Remote Account Management

Online – use our website by clicking here to create an online account.

Email – send us an email at cs@hwws.com. Be sure to include your account name, service address, and account number.

Phone – call our representatives at (956) 406-8001, Monday-Friday 7:30 am to 5:00 pm.

U.S. Mail or Drive-Through Drop Box – enclose a description of your request in an envelope with your account name, service address, and account number.

Substations for Payment

You must have your current statement to pay at any of the following business.

Fees may apply.

  • PNC (ALL Harlingen Branches)
  • HEB
  • ACE Cash Express
  • Lopez Supermarkets
  • Speedy Check #35
  • Wal-Mart
  • Sky 1 Digital
  • B & W Finance
  • Express Communications
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